At Hong Kong Ten Plus One Billion Group Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, shipping and billing address.
  • Order Information: including details of products you purchase and payment information.
  • Usage Data: such as IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To improve our website and services.
  • To send you updates, promotional offers, or order-related notifications (only with your consent).
  • To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: such as payment processors and logistics partners, strictly for order fulfillment and service delivery.
  • Legal Authorities: if required by law or to protect our rights and customers.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

  • Access or request a copy of your personal information.
  • Correct or update your information.
  • Withdraw your consent at any time (where applicable).
  • Request deletion of your personal data, subject to legal and contractual restrictions.

6. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Hong Kong Ten Plus One Billion Group Limited
Email: shuaishuai65003@outlook.com
Phone: 60141601